The Internet Is Worth Protecting

I’ve been on the internet more than half my life. I consider myself a digital native.

Today many people are protesting the SOPA and Protect IP Act legislation that threatens the internet. This threat is real, as this legislation breaks some fundamental things about how the internet works. If you are interested in the technical details and arguments against this legislation, many have written about them. Here’s an interview with my friend Elliot Noss on CBC Radio talking about why his business has “gone dark” today.

This is a big issue, so I’m going to share some of my thoughts on why the internet is so important.

 

The Internet Is Made of People

From my early days on “Usenet”, what drew me was real people and their ideas. Usenet was a big distributed forum for people to talk about subjects ranging from computers (comp.sys.sgi) to rock climbing (rec.climbing) the game of go (rec.games.go). People on computers all over the world, connected on the internet and with dial-up UUCP connections, would talk about these topics, and it fascinated me. There were THOUSANDS of people out there!

Fast-forward to the early-90’s and this new thing called “The World-Wide Web” came along. I was at SGI when I first saw it, on an Irix machine running a browser built by some guys at a university. The Web quickly grew so big that whole businesses were created just to index it all.

The internet grew all sorts of businesses, many of them crazy. But for me, it was still about people. When I came to Silicon Valley many years ago, I knew I was going to be surrounded by brilliant people. Now, with the internet I can find them wherever they are… no matter where I am — The people AND their ideas.

The Internet is Made of Ideas

My internet wanderings have always followed my interests. I found people out there talking about topics that interested me. It was wonderful! But no group of people ever stays “on topic”, so over time you get to know people and understand their ideas about the world. Exposure to new and different ideas makes your world bigger and richer.

My wife an I are aficionados of “Podcasts”. They are really just radio or TV shows, but packaged for the internet. But you don’t just watch what’s on, like we did back when there were just three channels on the TV. You get to pick! We love to listen to smart people talk about interesting ideas, so we listen to TEDTalks. I like computers and tech, so I listen to shows from the TWiT network and 5by5, and we both love good story telling, so we listen to The Moth and This American Life.

All over the world there are people with something to say. More than any other invention, the internet allows people with ideas to be heard; to spread their ideas. I believe this will make the world a better place.

Because…

 

The Internet is What We Make it

What we do, say, and look at on the internet makes it become what it will be.

Let’s use Google Search as an example. Google’s original search algorithms considered page linking structure as an indicator of value and intent. It was a way of measuring what people thought and what they valued. Google’s PageRank algorithm also considered that a link from a page with a high PageRank conveyed more PageRank forward to the linked page.

a page can have a high PageRank if there are many pages that point to it, or if there are some pages that point to it and have a high PageRank

http://infolab.stanford.edu/~backrub/google.html – Brin & Page,

In the intervening years, the Google algorithms have been improved and changed. Many of the changes are intended to reduce the influence of certain cynical forms of Search Engine Optimization (SEO) that seek to raise search listings artificially. Notably, the Google Panda update use machine learning algorithms to detect non-useful sites and reduce their search ranking.

At its best, SEO is about optimizing websites so that they are easy for search engines like Google to catalog and rank, and so that they earn the strong ranking and visibility they deserve. But there is a lot of SEO that is really just tricks to try to get attention. When the search engines fight back, the internet gets better. They all try. And when people choose quality content over link farms, they can succeed.

Quality content comes from real people. Whether they are making a funny cat video or writing an important essay, real people are behind the best on the internet.

 

The  Internet is Important, But…

What is really important is US. You and Me. The ideas we share, the things that make us laugh, cry, and think. For this, the internet is just a medium. But it’s a medium that connects us throughout the world in a new way, spreading ideas and culture and making the world a better place. (Yes, that’s a long video, but Joi’s talk is worth every minute.)

The internet is under attack by corporations that are trying to protect their failing business models. They want you to believe that the internet is a problem to be fixed. Don’t believe them.

The internet is for making people heard, for allowing us to connect to one another. Don’t let the non-people take that away from us.

 

 

Google Plus and Google Wave

Google Plus is promising. Even the tech pundits that are quick to find flaws are having a hard time coming up with anything to complain about. There’s a lot of talk about how much Google has learned.

As Gina Trapani says:

I’ve been been watching Google flail around social web apps for a few years now, so what I appreciate most about Google+ is that it’s a well-thought out product informed by past experience.

Gina Trapani, SmarterWare.org – http://smarterware.org/8248/what-google-learned-from-buzz-and-wave

Google has made a lot of good design decisions. A lot of the credit goes to Andy Hertzfeld and his team doing the design. They have thought through the way people will interact on this new system, but also more subtle points of sharing, privacy and control that have previously evaded comprehension in Google’s analytical culture.

The insight that people talk and share differently with different groups of friends, family and acquaintances is as important as it is obvious. Many have pointed this out as a problem with all the social networking systems, but none of them have sorted out how to deal with it. First reports from this limited Field Trial are that Google really got this right. They created a simple drag-and-drop interface for creating and managing Circles – it’s actualy fun!

But I don’t want to list out all the features and what’s right and wrong with them. I want to talk about what’s missing…

What’s missing is collaboration.

Google Wave was a fascinating if flawed try at redefining collaboration. Many errors were made in the design and workflow in Wave, but the biggest error was trying to make it a replacement for email. Because while we use email for all sorts of things that it does poorly, email isn’t what needs to be fixed. Collaboration is what needed fixing. Rethinking.

What if the collaboration potential of Wave is rebuilt and re-imagined on top of Google+? What if there was a wave-like instant collaboration stream available to your Circles?

Flock or Rockmelt? Neither.

This morning I spent a few minutes using Rockmelt and Flock, two new “social browsers” that integrate your social networks into the browsing interface. Both browsers are built in Chromium, the open source version of the Google Chrome browser. Because they are built on Chromium, both are fast and relatively lightweight and stable.

Rockmelt
download

This is a nice browser, and I like the Friends on the left edge and Feeds and Apps on the right. The Friend edge has two views, to see your friends by online status, or see only your “starred” friends. A Share button allows a quick share of whatever you’re browsing. I had a bit of a problem importing my Chrome settings – it worked but not the way I expected.

TIP: Chrome bookmarks get put in an “imported from Chrome” folder, and so you have to drag them over to where you really want them using the Bookmark Manager.

Extensions don’t work properly. I use a few important extensions, including Google Voice and Bit.ly, and they just don’t work in Rockmelt. When installed, they show up on the Feeds and Apps edge, rather than the toolbar, and when clicked, they just open the website rather than their drop-down menu. This kills Rockmelt for me, but hopefully it’s something the developers can fix quickly.

My last complaint is a bit fussy: the bookmark bar drop-down menus have a strange double-spaced feel to them. This seems odd since the rest of the browser is nicely designed, and it is probably easily fixed.

 

Flock
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Flock has a simple side-bar for seeing feeds. Here you can select what group of friends you want to watch, and you can manage who is in which group and add new groups. The interface is easy to understand and everything worked for me as expected. The Profile Page for your Flock Account features a Favorites feature that tempts me to start tagging websites again.

Flock has also really thought through the friend/connection interface. At first, I thought it didn’t work right.  I had my friend Adina Levin showing up three times… Nope, just combine them by dragging one Adina onto another. Once all your Adina’s are combined, you can click the combined card to see detail of all their accounts.

TIP: The one you drag ONTO is the one that shows up as the picture for your friend.

One suggestion for the Flock developers: Flock should handled combining of friends using the  identity consolidation microformat “rel=me”. This would allow the above consolidation to work automatically or be greatly simplified.

[ more on rel=me can be read at: http://microformats.org/wiki/rel-me ]

 

Overall?

Neither browser is quite doing it for me yet. I like the simplicity of the Rockmelt Edge interface, but the bugs make it unusable for me. Flock is more stable, but the interface makes me do too much manually and it doesn’t have the industrial-strength multi-network features of a social networking app like Seesmic Desktop 2.

But I’ll be watching both of these effort closely. Both teams have done some interesting work here and with a little work either could win me over. I would love to see them synchronize with my google account. Both should parse and understand the lists I’ve already made on Twitter and elsewhere. And both should be able to do something interesting for me based on whose shared links I click and the updates I read. There is a lot of interesting opportunity here for an integrated experience that might make these browsers much more than a browser with some extensions.

IIW Fascinates Me

Since the Internet Identity Workshop (IIW11) last week, I’ve been reflecting on how far we’ve come – and how far we still have to go.

My Google ID, Yahoo ID, Facebook ID, and even my own domain’s OpenID can all be used to create and maintain accounts around the internet. Many services also have connections between them, allowing my Flickr photos to show up on Facebook and Google Buzz and making every post to my blog show up as a tweet @dariusdunlap.

Unfortunately, this is still all too complicated, but it is getting better all the time. Many people are working on the problems, and at IIW they are all sharing results, ideas, and making new plans. For example, the Google security team presented their excellent research on user interface for shared IDs and subsequently released impressive documentation of their work.

Today (well, yesterday if you are living in Europe like me) Google released a demo site – it is a store – and accompanying material like videos, tutorials, and best practices that provide detailed explanations on how to become a relying party, match an existing user base with OpenID, and much more.  Eric Sachs, product manager, Google Security, announced this on the OpenID mailing list today.

From: Google Releases Impressive Documentation of OpenID Implementation | Not So Relevant

?Behind all this are serious concerns about privacy and data ownership. The kerfuffle between Google and Facebook over contact data sharing is just one very visible corner of this iceberg. Although Facebook is more open than ever, their stance is more than a little disingenuous.

Suffice to say, you cannot bring your Facebook contacts into Gmail, as you can with Yahoo and Microsoft. Thus, the issue clearly isn’t that Facebook doesn’t think you have the right to mass export emails. It seems that Facebook simply doesn’t want you to mass export them into Google — not unless, I suppose, it gets a business deal with Google. And if it doesn’t want to do a deal, then those emails don’t get to go. They aren’t yours. They belong to Facebook, and can only be exported to the business partners that Facebook agrees with.

From: ?Facebook: You’ve No Right To Export Email Addresses (Unless It’s To Yahoo & Microsoft)

Yes, Facebook is more open than ever. But will they be able to navigate through their dominant position to become a truly open partner, or will they fade like so many walled gardens before?

Walled garden
?Walled Garden by recursion_see_recursion on flickr, used under Creative Commons license.

Why does this all matter?

The creativity, expression, and commerce the internet enables has already changed our lives. Although some Americans seem to believe they don’t need it, there is no doubt that it has transformed our society and will continue to for many years.

The internet works because it is an open platform. Nobody has to ask permission to create the next Facebook, the next Google or Yahoo!, or (more likely) something completely new. The people and organizations at IIW are working together to define how the internet handles identity and the related aspects of security and data ownership, including links between people and connections between services. All the biggest organizations are represented, including Facebook and Google.

This underlying open platform for identity and control of personal information is still being formed. There is much to be done before this all “just works” the way email does – but that’s exactly what needs to happen.

 

Liberating your contacts from Facebook

Here is a simple method of getting your contacts out of Facebook and into your Gmail.

It starts with Yahoo! Facebook allows exporting of contacts to Yahoo!, reportedly through a lucrative arrangement. You will need a Yahoo Mail account, but they are free: ? http://www.yahoo.com/ – and click “Signup” if you don’t already have an account.

in your Yahoo mail, there is a Contacts selector in the left column. it looks like this:

 

SelectContactsinYahoo-7

 

Once you have selected Contacts,  Select Tools -> Import, as shown:

SelectImportinYahoo-8

 

You will get a dialogue like the one shown below. Select Facebook:

SelectFacebookinYahoo-9

 

Facebook will ask you to confirm that you want to share contacts with Yahoo!, click “Okay”.

 

OkToShareWithYahoo-10

 

Yahoo! will report success, including the number of contacts imported.

 

YahooContactsImportFromFacebook-1

 

Now you export the contacts, using a very similar method. This time, select Tools -> Export, as shown.

 

YahooContactsExport-2

 

Choose an export format in the dialogue shown below. Yahoo! CSV works best for importing to Google.

YahooContactsExportChoices-3

 

Yahoo! checks to see that you are a real person by asking you to transcribe some mashed up letters:

YahooContactsExportVerify-4

 

Once the export is complete, open and log into Gmail, select Contacts, and then More Actions -> Export. You will get an “Import contacts dialogue like the one below.

 

<img title="GmailImportContactsDialogue-5" src="https://i2.wp.com/farm2.static.flickr Your Domain Name.com/1353/5164814164_a8efc56010_m.jpg?resize=240%2C155″ border=”0″ alt=”GmailImportContactsDialogue-5″ data-recalc-dims=”1″ />

Choose the file, and I recommend also adding these to a special group at the same time, which will help you see them all. Google seems to do a pretty good job of merging duplicates, but having them in a special group will help you check and fix any problems. (I had no problems from my import.)

 

GmailImportComplete-6

 

 

Congratulations! Your Facebook friends’ contact info are now all in your Gmail!

 

 

 

 

 

 

 

 

 

 

 

Why your computer runs slow – Flash

My computers are all set up with Adobe Flash installed. I also run a Flash Blocker on every browser. Since first installing a Flash blocker, my computer is more reliable and websites load faster. Adobe’s CTO is happy to blame Apple, of course:

“That’s what upsets me the most,” he says. “That people put energy into making this stuff, and now some percentage of viewers can’t see it anymore because one company chooses so. That’s just totally counter to our values.”

Excerpt from: Adobe CTO on MacBook Air, HTML5: Flash Battery Problems a “False Argument” | Fast Company

Apple’s fight with Adobe over Flash is a symptom of a problem. It’s not the problem. I don’t see any Flash ads. Ever. The only time I click to box to allow Flash is when it is actually delivering the user experience I want. I think that’s going to be less and less.

Great products start with meaning

 

Great quote from Jeff Bezos on the connection between great products and meaning:

I strongly believe that missionaries make better products. They care more. For a missionary, it’s not just about the business. There has to be a business, and the business has to make sense, but that’s not why you do it. You do it because you have something meaningful that motivates you.

Excerpt from: Jeff Bezos’s mission: Compelling small publishers to think big – Fortune Tech

 

Enthusiasm – the real “Focus”

MG Siegler at TechCrunch wrote a great piece a couple days ago on the role of enthusiasm. I think he’s dead-on, but I’ll add my little bit of advice: Make sure your Enthusiasm is the right kind.

The Enthusiasm you need is really a deep love for what you’re doing. This is the kind of enthusiasm that gets you up early full of energy and ideas.  A quote from Siegler’s TechCrunch piece:

… When co-founder Biz Stone says he thinks Twitter can change the world, it may sound crazy, but it’s not, because he believes it.

[From The Importance Of Enthusiasm In Any Product]

This kind of Enthusiasm goes beyond just the rush of being part of something successful. It’s a belief in something that’s not only bigger than you, its bigger than your product or even your company. The best kind of Enthusiasm comes when you truly believe that what are doing matters.

In the most stark form, the wrong kind of enthusiasm is the kind that comes only when you are growing and successful. This celebratory enthusiasm is cheap. It will not focus your effort on making great products, on working diligently for your customers, or on building a great team. It certainly won’t sustain you through any rough patch in your business. When you are successful, growing, and getting a lot of fabulous press, it’s very hard to separate the enthusiasm for success from the Enthusiasm for what you are doing.

Enthusiasm and passion are so important, no matter what you do. If you don’t feel like you have that towards the company you are with, you should seriously consider leaving.

Better yet, if you have the power in your company to start something that you are passionate about, do it.

[From The Importance Of Enthusiasm In Any Product]

This isn’t just about making it easy to go to work every day. It’s not just about keeping your energy high. This deep Enthusiasm brings that elusive “focus” that often seems a cliche’.

When you are truly Enthusiastic about what you are doing, you have a deep understanding of what you are creating and why it’s important. You are constantly refining that concept of why your company and product matters.  It helps you make the right decisions for customers. It informs your marketing and sales efforts with that sense of purpose. And it makes all the difference when you need to make those tough choices about what you are NOT going to do.

Enthusiasm is the real “Focus.”

Bringing you the news

Importance of “filters” has been over-stated. As my friend John Pederson puts it:

Managing your own filter is critical. The other kind of filter that lets things in vs. preventing things from coming in.

[From Dean Shareski on attention.]

A filter is a screen that keeps things out. My information problem isn’t solved by keeping things out. What I need is to bring the right things to me, and that’s different.

What I want is not a filter, but good editors that bring me the news that I need to see. These editors could be a staff of professionals, but there’s also a role for technology in bringing my news to me.

There are already several services that try to do this, but none of them is really as easy, ubiquitous, and natural as I would like them to be. WIll someone solve it?

Jobs calls for organ donors…

The Wall Street Journal has video of Steve Jobs’ opening remarks at the Apple event last week. It was his first official public appearance since going on medical leave several months ago, during which he had a liver transplant.

It’s good to see such an open and human appeal from a prominent figure. I applaud Steve for this and wish him the best for his continuing recovery.