Anti-Customer Update – WSJ Online

WSJ Online now has a policy that shuts down your account access if they detect you logging in from more than one computer at a time.

TechCrunch does a nice job telling the story behind this fiasco.

What I find really funny is that this sort of stupidity is now considered an “understandable, and classic reaction” from incumbent executives. Erick at TechCrunch is exactly right about this.

There’s hope for WSJ, of course. If Rupert Murdock has his way

 – but what about YOUR company?

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