Simon Sinek, with a customer service story: https://youtu.be/7dQYLzW-7yU?si=mDgfUDzUH3xbcvuk My corollary to his story: If service is done right, customers who needed support & service are more loyal to your brand and product than those who have never had a problem.
This is a Test Post. I’m pretty sure this will work, but want to be sure. @darius@indieweb.social is following posts@dariusdunlap.com, so this should work cleanly.
Dead Wax is a favorite show. I love listening to brilliant people talk in great detail about their craft and appreciating the brilliance in others. If you ‘re into music, you’ll love it – especially if you’re a musician of any sort. Today this show is brought to mind because I watched this episode with…
Anytime I get a chance, I tell people they should be using a password manager. I don’t want to rattle on about a bunch of technical details that most people don’t care about. If you are interested in an excellent and concise explanation of why your old approach for passwords does not work and how…
If you’re interested in understanding Apple Vision Pro, I recommend the review by Marques Brownlee (MKBHD), who says, “Just as interesting as this individual product is the possible future that this implies” Apple Vision Pro Review: Tomorrow’s Ideas… Today’s Tech! As usual the production is superb, but more important is the insight Marques brings. Watch…
I’ve had my hands in Unix/Linux system administration for most of my life. I first touched Unix at University, but didn’t really get into it until a couple years later when I was working in Manufacturing and Technical Support in my first job. Later, at Silicon Graphics, I was deep in it – at one…
The Social Internet today is a mess. Users are tracked across the internet and manipulated for more engagement to drive advertising revenue. However, big social media sites are faltering. There is a better future coming. Much better in fact. ActivityPub is a protocol that allows for sharing and social connection across the internet in a…
… it’s not enough to let those developers get their hands on the hardware with some access to support from Apple
The WWDC23 session “Design for spatial user interfaces” gives an excellent overview of how some of the interactions work in visionOS. It’s impressive, and very Apple-like, the care that’s gone into designing these interactions and the supporting elements. https://developer.apple.com/wwdc23/10076
The folks at Micro.blog are running a fantastic promotion, Summer of Blogging. You get their standard plan for just $1/month for four months (and after that it’s just $5/month). It’s an easy way to get started with blogging. As the Marco.blog folks say: Personal blogging is making a comeback. Post short thoughts or long essays,…
